Email Privacy Policy
This privacy policy is for subscribers to Ceridian's email communications. This policy covers what email lists we maintain, and what contact options are available from Ceridian, as well as how users can update or change their information or preferences. You may also wish to view our general privacy policy.
If you feel Ceridian is not abiding by this privacy policy, please contact us at privacyunit@ceridian.com
Our email privacy policy covers the following:
- Ceridian email policy overview
- What mailing lists Ceridian maintains and your subscription options
- Changing your subscription preferences
- Third party mailings
- Contacting Ceridian about your privacy
- Notification of changes in this privacy policy
Ceridian email policy overview
Ceridian maintains a strict opt-in only policy in regard to its emarketing communications. We only send email to individuals who have requested that these mailings be sent to them, or as part of an ongoing relationship we have with an individual or business.
Your right to control what mailings, if any, you receive from Ceridian is important to us. The information below will assist you in understanding the different mailing options you have, and how you can notify us of changes in the mailings you wish to receive or to unsubscribe in general.
Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.
What mailing lists Ceridian maintains and your subscription options
Ceridian mailing lists
Notifications about hosted solutions
Scheduled maintenance notifications
Ceridian customers using its hosting facilities can subscribe to receive notifications regarding upcoming maintenance of the hosting facilities which may impact their hosted service.
Site status update notifications
Ceridian customers using our hosting facilities can subscribe to be notified of any outages or loss of service in its hosted facilities and to clarify root cause and solution to these issues.
Notifications from Customer Services
Proactive support and technical notifications
At peak industry times (e.g. Tax Year End) important notifications will be proactively provided to Customers. Ceridian Customer Services may also send notifications to affected customers detailing ways to optimise product usage or warning of potential product issues.
New software release notifications
Ceridian Customer Services notifies interested customers of new product release availability.
Marketing Mailings and Newsletters
Periodic notifications on best practices and resources
Ceridian maintains a list of contacts who have expressed an interest in receiving periodic announcements, and updates about HR, Payroll, EAP solutions and events; as well as marketing and product information from Ceridian. If you are interested in receiving this information, you may subscribe.
Ceridian Connection newsletter
Ceridian Connection is a free e-newsletter sent to people interested in HR, payroll, EAP and recruitment solutions. You may subscribe to Ceridian Connection if you wish to receive it.
Press Release alert notifications
Ceridian maintains a list of those individuals who want to be notified as soon as a new Corporate, UK, Irish or Multinational press release is published on our web site subscribe here.
To receive country-specific US or Canadian information visit www.myceridian.com or www.ceridian.ca
Ceridian Investor announcements
Ceridian Corporation sends out periodic announcements including financial information, upcoming event announcements and press releases to individuals who have requested this information. You may subscribe to receive updates by visiting the Ceridian Corporation web site at www.ceridian.com.
Other email notifications
Transactional emails
Ceridian typically sends an automated email confirmation when a form is completed requesting information from Ceridian.
Customer support incidents and responses
Responses to customer support or pre-sales support requests are handled through email, telephone or via fax.
Changing your subscription preferences
Ceridian mailing lists
Customer and partner communications
As a Ceridian customer or partner, you can update your communications preferences at any time by following the convenient links located at the bottom of emails from Ceridian. Requests submitted in this manner are processed and effective immediately.
In addition, you may email a request to unsubscribe@ceridian.com or reply to any email from Ceridian requesting that your address be unsubscribed. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.
Non-customer communications
As a web site visitor who has requested that we send you email updates, you can update your communications preferences or unsubscribe at any time by clicking on the relevant link within emails you receive from us. Unsubscribe requests submitted through this form are processed and effective immediately.
In addition, you may email a request to unsubscribe@ceridian.com or reply to any email from Ceridian requesting that your address be unsubscribed. Please be aware that unsubscribe requests submitted this way will take longer to process and will not be effective immediately.
Investor announcements
If you have subscribed to receive investor announcements related to Ceridian Corporation, you can unsubscribe through the investor relations portion of the site www.ceridian.com
Other email notifications
Transactional emails
You will only receive transactional emails from Ceridian when you request information. There is no need to unsubscribe from these one-time mailings.
Customer support incidents and responses
You will only receive these email responses in reply to specific support requests, or in response to technical issues detected by Ceridian's proactive monitoring. There is no need to unsubscribe from these interactive mailings.
Third party mailings
Occasionally, Ceridian may contract with a third party to communicate on Ceridian's behalf to the third party's contacts. We do not collect your email address or contact information from this third party, and we do not have access to their mailing list.
Depending on the nature of the third party mailing, we may, in order to comply with applicable laws, provide the third party with a suppression list of contacts to exclude from their list. The third party does not have permission to keep or market to this list, or to use it in any way other than as a suppression list for a mailing they are providing on Ceridian's behalf.
Contacting Ceridian about your privacy
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you can contact us at the privacyunit@ceridian.com
Headquarters
Privacy Unit
Ceridian
Exchange Tower
2 Harbour Exchange Square
London
E14 9GE
Additional contact information is available on Ceridian's Contact Us page.
Notification of Changes in This Privacy Policy
Changes to this privacy policy will be posted to the www.ceridian.co.uk web site. Though we will not change this policy in such a way to significantly reduce a user's expected level of privacy, we do encourage users to return to the privacy policy periodically to review the policy and to consider any changes.
eNewsletter Signup
Stay up-to-date with our FREE newsletter - essential reading for HR and payroll professionals
Latest EditionSign me up!
Printer-friendly format 