Managed Direct Debit Service

Improve cash flow, reduce administration

Collecting payments from your customers or members can often be a time-consuming and complex process. The solution? Decide on Direct Debit and outsource the management of collection to Ceridian. You’ll benefit from improved cash flow and relief from the administrative burden of processing the collection of hundreds of payments each year. Our flexible and secure service reduces demand on your resources and means that you and your staff will have more time for other duties.

What are the key benefits for my organisation?

Enhanced accuracy of collection – ensuring amounts are received on time
Time-consuming administration is removed – freeing up time and resources
Improved record-keeping – making it easier to keep track of income
Value for money – there is no costly IT investment
Flexibility – allowing you to vary the way you charge for your products or subscriptions

Hear what existing users think

From the beginning, we’ve never once had cause to complain about the service. We find the staff extremely friendly and always ready to help us.
Peter Watts, Company Director
D.R. Grey Opticians

With over 15,000 customers purchasing spectacles and contact lenses, D.R. Grey needed to offer a regular payment plan to help spread the costs. However, their initial standing order scheme took up too much staff time and was very paper intensive.

By using Ceridian to set up and manage a Direct Debit service, D.R. Grey was able to offer customers a flexible and convenient payment plan. Not only are they providing better customer service, they are also reaping the benefits of easier credit control, better cash flow and a reduction in administrative pressures and costs.

Who will benefit?

Any business or organisation that is collecting payments via Direct Debit will benefit from using the Ceridian Managed Direct Debit Service, especially: