BACS Contingency Options

Ceridian UK transfers more than £26billion per year on behalf of over 6,000 clients.

We provide three levels of disaster recovery for your payroll, depending upon your needs:

Contingency Contract

Ceridian will work with you to provide tailored export routines to process either your credits or debits. We will ask you to link your Service User Number (SUN) to our Bureau number. We then establish a schedule with you and everytime you create a BACS file, you send a copy to Ceridian, which we will verify, validate and move to a secure area.

In the event of your business being unable to process your BACS file, your tailored contingency procedure is invoked, by contacting Ceridian with a secure password. Your most recent file is then retrieved and transmitted to BACS. This service is guaranteed when invoked before 3:30pm on the input day.

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Emergency Contingency

In the event of a disaster, you send us the live file for processing. With this option, we are unable to guarantee that we can process the file on the day submitted as clients who have taken a Contingency Contract have priority. Ceridian will initially request you to send a test file, which we validate. We also request that you to link your Service User Number (SUN) to our Bureau.

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One-Off Emergency

If you have not adopted a ‘Contingency Contract’ or ‘Emergency Contingency’ and find that you are unable to process your BACS file, Ceridian may still be able to help. You can call us on 0800 733 337 for advice in an emergency, so add this number to your “Useful Contacts” list.

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