LifeWorks
Managing a multigenerational workforce
The 1st of October 2007 marked the first 'GenerationXperience UK Older people's day', in celebration of the opportunities and aspirations of older people and their contribution to society and the economy.
Traditional myths debunked
New research shows that 40% of older workers believe their younger colleagues teach them skills they previously did not have. The study of older and younger workers commissioned by Jobcentre Plus, shows that one third of younger workers believe older workers are more likely to work anti-social hours than colleagues their own age.
The findings came as the UK celebrated the first anniversary of the Employment Equality (Age) Regulations 2006, lifting the lid on the benefits of employing a diverse workforce for both employers and individuals. Across the board, the results show that working in a mixed aged workforce is important for both older (66%) and younger (65%) UK workers with all recognising the benefits of working with people of mixed ages.
The research shows that having the right balance of age and skills can bring numerous benefits to establishing a complete workforce for both employers and employees. Both older and younger workers appreciate and learn from the qualities each brings to the workplace. It's not always easy to get the mix right, which is why Jobcentre Plus advisers work closely with employers and candidates to match the right opportunities with the right people.Lesley Strathie, Chief Executive, Jobcentre Plus
Perhaps unsurprisingly, the research shows that the first and foremost quality younger workers think their older colleagues bring is experience (94%) whilst reliability (66%) and understanding (63%) also featured highly. Comparatively, nearly two thirds of older workers are impressed by their younger co-workers' ability to learn quickly, be flexible (61%) and give them energy (51%). Public sector and financial services workers show a higher level of confidence in their younger colleagues, although overall reliability appears to be an area younger workers need to improve - only a quarter of older workers believed their younger co-workers to be reliable.
A multigenerational workforce
It is important to remember that all generations have skills and can contribute to a successful organisation. A multigenerational work team can make for a richer, stronger and more productive organisation, with benefits like:
- a more flexible workplace because the organisation can tap into a variety of work styles and values.
- a more innovative environment, based on opinions and experience from a wide range of age groups.
- an ability to meet the needs of a diverse public or customer base.
Ceridian's EAP service, LifeWorks has several tip sheets on how to take advantage of each generation’s values.
Workers from every generation bring valuable skills and ideas to their jobs, as well as hopes and expectations for their careers. LifeWorks can help your managers can tap into workers’ generational mindsets and provide an environment that values everyone’s contributions.
If you would like more information, contact us.
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