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Employee confidence

teamconfidenceDo your employees have confidence that you’ll meet company objectives for 2009?  Well, a survey carried out by ETS has revealed that almost half of those questioned do not.

Up to the last quarter of 2008, 84 percent of the 150,000 employees surveyed said they were confident in their employers. When questioned again in December, only 57 percent still held that confidence.

There’s also evidence to suggest that this lack of confidence can have a demoralising affect across your workforce. It’s also infectious – negative behaviour has a multiplier effect on the behaviour of others, which in turn can impact productivity -  and that’s the last thing you need in this current climate.

I believe that employers who act quickly will re-engage their employees and keep productivity and morale high. This year is going to be tough, but it’s going to be even tougher if the workforce is demoralised Betsy Travis, Senior Consultant at ETS
What can you do?

Employee confidence is often affected by uncertainty and so the key to this is to communicate!

The same survey also revealed that only 41% of employees believe that senior management communicates everything they need to know – this is compared to 70 per cent a few months earlier.

Provide regular and clear communication to discourage employees from making assumptions about plans for the future of the business.

Blow your own trumpet! Share company success stories – don’t keep within management.

Try reaching your employees in other ways, aside from holding regular company meetings - if you don’t already have a company newsletter, this would be the right time to start one.

Also, don’t forget to give your employees the opportunity to voice their opinions and feedback, as after all, communication is a two way thing.

  • 1st February 2009
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