Ceridian advises employers to prepare for increasing eldercare commitments
Ceridian, the global provider of managed HR solutions, has detected a trend in the United States which is poised to impact UK employers: the number of employees seeking help with care arrangements for elderly dependents is increasing at 40% per annum. Ceridian provides LifeWorks Employee Assistance Programme (EAP) [CE1] services to employers, which help employees manage their work/life issues by offering information on a range of topics including legal, financial, health & well-being, childcare and eldercare. In the past twelve months, the LifeWorks Online service in the US has [CE2] recorded a 40% increase in the number of users requesting information on caring for an older relative. Since February 2003, the increase is 60%. Similarly, telephone calls to the LifeWorks service centres asking for help on issues related to eldercare are currently increasing at 10% per annum. Penny de Valk, Managing Director of Ceridian HR Consulting, says: "These US trends result from changing demographics which are already being seen in UK. So employers must be prepared for a similar growth in eldercare issues here, or risk a generation of workers who will cost their businesses billions in lost productivity and stress. Ceridian Centrefile is monitoring this trend and we our developing our Lifeworks service to meet the future needs of employers across the UK. "Unlike childcare, which is often seen as a women's issue, eldercare affects both men and women. Employers need to be aware of this issue and pre-empt possible productivity and stress problems by putting in place suitable policies to support their staff." LifeWorks Online was recently recognised in the US with a 'World Wide Web Mature Media Award' for it's eldercare services, presented by the Mature Market Resource Centre, the leading information provider on the Mature Market covering Europe, Americas, Asia and Australia.